.im-chatbot{position:fixed;right:22px;bottom:104px;z-index:2147482000;font-family:inherit;color:#10244d}.im-chatbot *{box-sizing:border-box}.im-chatbot-launcher{border:0;border-radius:999px;background:linear-gradient(135deg,#163b8f,#2766e6);box-shadow:0 12px 30px rgba(20,55,125,.28);height:52px;padding:0 18px;display:flex;align-items:center;gap:8px;color:#fff;font-weight:800;cursor:pointer}.im-chatbot-launcher svg{width:22px;height:22px;fill:currentColor}.im-chatbot-launcher:hover{transform:translateY(-1px);box-shadow:0 15px 34px rgba(20,55,125,.34)}.im-chatbot-panel{position:absolute;right:0;bottom:66px;width:370px;height:min(590px,calc(100vh - 150px));background:#fff;border:1px solid #dfe7f4;border-radius:22px;overflow:hidden;box-shadow:0 25px 70px rgba(16,36,77,.25);display:flex;flex-direction:column}.im-chatbot-panel[hidden]{display:none!important}.im-chatbot-head{height:68px;flex:0 0 68px;padding:0 18px;background:linear-gradient(135deg,#102b67,#2462dc);color:#fff;display:flex;align-items:center;justify-content:space-between}.im-chatbot-head strong{display:block;font-size:17px}.im-chatbot-head span{display:flex;align-items:center;gap:6px;margin-top:3px;font-size:11px;opacity:.84}.im-chatbot-head span i{width:7px;height:7px;border-radius:50%;background:#65e591;box-shadow:0 0 0 3px rgba(101,229,145,.18)}.im-chatbot-head button{width:34px;height:34px;border:0;border-radius:50%;background:rgba(255,255,255,.12);color:#fff;font-size:25px;line-height:1;cursor:pointer}.im-chatbot-messages{flex:1;overflow:auto;padding:16px 14px 10px;background:linear-gradient(180deg,#f6f9ff,#fbfdff)}.im-chatbot-msg{display:flex;flex-direction:column;align-items:flex-start;margin:0 0 12px}.im-chatbot-msg.user{align-items:flex-end}.im-chatbot-bubble{max-width:84%;padding:11px 13px;border-radius:15px 15px 15px 5px;background:#fff;border:1px solid #e3e9f4;box-shadow:0 4px 12px rgba(24,54,107,.06);font-size:13px;line-height:1.6;white-space:pre-wrap;word-break:break-word}.im-chatbot-msg.user .im-chatbot-bubble{background:#2462dc;color:#fff;border-color:#2462dc;border-radius:15px 15px 5px 15px}.im-chatbot-actions{max-width:84%;display:flex;flex-wrap:wrap;gap:6px;margin-top:7px}.im-chatbot-actions a{display:inline-flex;align-items:center;justify-content:center;min-height:32px;padding:6px 11px;border:1px solid #bcd0f5;border-radius:999px;background:#eef5ff;color:#184ba6;text-decoration:none;font-size:11px;font-weight:800}.im-chatbot-quick{padding:8px 12px;display:flex;gap:6px;overflow-x:auto;border-top:1px solid #edf1f7;background:#fff;scrollbar-width:none}.im-chatbot-quick::-webkit-scrollbar{display:none}.im-chatbot-quick button{white-space:nowrap;border:1px solid #d9e3f3;background:#fff;color:#375078;border-radius:999px;padding:7px 10px;font-size:11px;font-weight:700;cursor:pointer}.im-chatbot-quick button:hover{background:#eef5ff;border-color:#b9cdf2;color:#174baf}.im-chatbot-input{display:grid;grid-template-columns:1fr 42px;gap:8px;padding:10px 12px 8px;background:#fff;border-top:1px solid #edf1f7}.im-chatbot-input input{width:100%;height:42px;border:1px solid #d8e1ef;border-radius:12px;padding:0 12px;outline:0;font-size:13px}.im-chatbot-input input:focus{border-color:#5a8ce8;box-shadow:0 0 0 3px rgba(56,113,218,.11)}.im-chatbot-input button{border:0;border-radius:12px;background:#245fda;color:#fff;display:grid;place-items:center;cursor:pointer}.im-chatbot-input button svg{width:20px;height:20px;fill:currentColor}.im-chatbot-privacy{margin:0;padding:0 13px 10px;background:#fff;color:#8995a8;font-size:9.5px;line-height:1.4}.im-chatbot-typing .im-chatbot-bubble{display:flex;gap:4px;align-items:center;min-height:38px}.im-chatbot-typing span{display:block;width:6px;height:6px;border-radius:50%;background:#91a3be;animation:imChatDot 1.1s infinite ease-in-out}.im-chatbot-typing span:nth-child(2){animation-delay:.15s}.im-chatbot-typing span:nth-child(3){animation-delay:.3s}@keyframes imChatDot{0%,60%,100%{transform:translateY(0);opacity:.5}30%{transform:translateY(-4px);opacity:1}}

.chatbot-admin-shell{max-width:1400px;margin:36px auto 70px;padding:0 24px}.chatbot-admin-head{display:flex;justify-content:space-between;gap:20px;align-items:flex-end;margin-bottom:20px}.chatbot-admin-head h1{margin:0 0 7px;font-size:28px;color:#10244d}.chatbot-admin-head p{margin:0;color:#71809a}.chatbot-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(420px,.8fr);gap:18px}.chatbot-card{background:#fff;border:1px solid #e1e8f3;border-radius:18px;box-shadow:0 10px 30px rgba(30,60,110,.07);padding:20px}.chatbot-card h2{margin:0 0 15px;font-size:18px;color:#15366f}.chatbot-field{margin-bottom:13px}.chatbot-field label{display:block;margin-bottom:6px;font-size:12px;font-weight:800;color:#344a6d}.chatbot-field input[type=text],.chatbot-field input[type=url],.chatbot-field input[type=number],.chatbot-field textarea{width:100%;border:1px solid #d8e2f0;border-radius:10px;padding:10px 11px;font:inherit;font-size:12px}.chatbot-field textarea{min-height:82px;resize:vertical}.chatbot-form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.chatbot-btn{border:1px solid #cbd9ee;border-radius:9px;background:#fff;color:#234d91;padding:8px 12px;font-weight:800;font-size:12px;cursor:pointer;text-decoration:none;display:inline-flex;align-items:center;justify-content:center}.chatbot-btn.primary{background:#245fda;color:#fff;border-color:#245fda}.chatbot-btn.danger{color:#c73737;border-color:#efc5c5;background:#fff8f8}.chatbot-faq-item{border-top:1px solid #edf1f6;padding-top:15px;margin-top:15px}.chatbot-faq-item:first-of-type{border-top:0;padding-top:0;margin-top:0}.chatbot-meta{display:flex;gap:9px;align-items:center;color:#8190a7;font-size:11px;margin-bottom:8px}.chatbot-badge{display:inline-flex;padding:3px 7px;border-radius:999px;background:#e9f7ef;color:#20834b;font-weight:800}.chatbot-badge.off{background:#f1f3f6;color:#7b8798}.chatbot-session-list{display:flex;flex-direction:column;gap:8px}.chatbot-session{display:block;border:1px solid #e3e9f3;border-radius:11px;padding:10px 11px;text-decoration:none;color:#233d67;background:#fbfdff}.chatbot-session.active{border-color:#4f81dd;background:#eef5ff}.chatbot-session strong{display:block;font-size:12px}.chatbot-session span{display:block;font-size:10px;color:#8491a4;margin-top:4px}.chatbot-thread{margin-top:12px;max-height:500px;overflow:auto;background:#f6f9fe;border-radius:13px;padding:12px}.chatbot-thread-row{display:flex;margin-bottom:9px}.chatbot-thread-row.bot{justify-content:flex-start}.chatbot-thread-row.user{justify-content:flex-end}.chatbot-thread-bubble{max-width:78%;background:#fff;border:1px solid #dde6f2;border-radius:12px;padding:9px 10px;font-size:11px;line-height:1.5}.chatbot-thread-row.user .chatbot-thread-bubble{background:#245fda;border-color:#245fda;color:#fff}.chatbot-thread-time{font-size:9px;opacity:.65;margin-top:4px}.chatbot-note{border-radius:11px;background:#fff7e8;border:1px solid #f3dbac;color:#785b21;padding:10px 12px;font-size:11px;line-height:1.55;margin-bottom:15px}

@media(max-width:900px){.im-chatbot{right:14px;bottom:86px}.im-chatbot-launcher{width:52px;padding:0;justify-content:center}.im-chatbot-launcher span{display:none}.im-chatbot-panel{position:fixed;left:10px;right:10px;bottom:78px;width:auto;height:min(610px,calc(100vh - 100px));border-radius:18px}.chatbot-admin-shell{padding:0 12px;margin-top:20px}.chatbot-grid{grid-template-columns:1fr}.chatbot-admin-head{display:block}.chatbot-form-row{grid-template-columns:1fr}}


/* PATCH 106: 모바일 하단 고정메뉴 및 버그신고 버튼과 충돌 방지 */
@media(max-width:1280px){
  body.mobile-site .im-chatbot{
    right:max(12px,env(safe-area-inset-right))!important;
    bottom:calc(var(--m-bottom,76px) + env(safe-area-inset-bottom) + 14px)!important;
    z-index:10007!important;
  }
  body.mobile-site .im-chatbot-launcher{
    width:50px!important;
    min-width:50px!important;
    height:50px!important;
    min-height:50px!important;
    padding:0!important;
    justify-content:center!important;
    border-radius:15px!important;
  }
  body.mobile-site .im-chatbot-launcher span{display:none!important}
  body.mobile-site .im-chatbot-panel{
    position:fixed!important;
    top:calc(var(--m-header,64px) + env(safe-area-inset-top) + 10px)!important;
    left:max(10px,env(safe-area-inset-left))!important;
    right:max(10px,env(safe-area-inset-right))!important;
    bottom:calc(var(--m-bottom,76px) + env(safe-area-inset-bottom) + 10px)!important;
    width:auto!important;
    height:auto!important;
    max-height:none!important;
    border-radius:18px!important;
  }
}
@media(max-width:359px){
  body.mobile-site .im-chatbot-launcher{
    width:46px!important;min-width:46px!important;height:46px!important;min-height:46px!important;border-radius:14px!important;
  }
  body.mobile-site .system-bug-report-button{
    width:42px!important;min-width:42px!important;height:42px!important;min-height:42px!important;
  }
}


/* ===== PATCH 195: 고객상담 원형 헤드셋 버튼 + 음악버튼과 우측 같은 열 ===== */
.im-chatbot-launcher{
    width:62px;
    min-width:62px;
    height:62px;
    min-height:62px;
    padding:0;
    justify-content:center;
    gap:0;
    border-radius:50%;
}
.im-chatbot-launcher span{display:none}
.im-chatbot-launcher svg{
    width:29px;
    height:29px;
    fill:none;
    stroke:currentColor;
    stroke-width:1.9;
    stroke-linecap:round;
    stroke-linejoin:round;
}
.im-chatbot-panel{bottom:76px}

@media(max-width:1280px){
    body.mobile-site .im-chatbot{
        right:max(14px,env(safe-area-inset-right))!important;
        bottom:calc(var(--m-bottom,76px) + env(safe-area-inset-bottom) + 14px)!important;
    }
    body.mobile-site .im-chatbot-launcher{
        width:56px!important;
        min-width:56px!important;
        height:56px!important;
        min-height:56px!important;
        padding:0!important;
        border-radius:50%!important;
    }
    body.mobile-site .im-chatbot-launcher svg{
        width:27px!important;
        height:27px!important;
    }
}
@media(max-width:359px){
    body.mobile-site .im-chatbot-launcher{
        width:52px!important;
        min-width:52px!important;
        height:52px!important;
        min-height:52px!important;
        border-radius:50%!important;
    }
}